Privacy Policy

1. Introduction

Rentry Technologies Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered intake platform, including our SmartLinks service.

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties.

2. Information We Collect

2.1 Personal Information from Conversations

When you interact with a Rentry SmartLink, our AI operator collects information you voluntarily provide during the conversation. This may include, but is not limited to:

• Name and contact information (email address, phone number)
• Housing preferences (budget, location, number of bedrooms)
• Timeline for moving
• Employment or income information relevant to rental applications
• Pet ownership details

2.2 Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Information

We use the collected data for various purposes:

• To provide and maintain our Service: Enabling the core functionality of the AI chat operator.
• To match leads with agents: Structuring the information you provide to help real estate agents understand your needs.
• To improve our AI: Analyzing conversation patterns to improve the accuracy and helpfulness of our AI models.
• To notify you: Sending you confirmations, listings, or follow-up messages related to your rental search.
• To detect and prevent technical issues: Monitoring usage to ensure platform stability and security.

4. Data Sharing

We are not in the business of selling your personal data. We share your information only in the following circumstances:

• With the Specific Agent: When you use a SmartLink, the information you provide is shared directly with the real estate agent or brokerage associated with that specific link. They act as an independent data controller for that information.
• Service Providers: We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
• Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Retention & Deletion

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Conversation data is generally retained for the duration of the agent's active account subscription.

Account Deletion & Grace Period

• When a user cancels their account, their data enters a 30-day grace period.
• During this period, the user may log back in and request account restoration.
• After 30 days, all user data — including listings, contacts, conversations, and uploaded files — will be permanently deleted from active systems.
• Backup systems are subject to automated retention policies and are permanently purged according to infrastructure standards.
• After permanent deletion, data cannot be recovered.
• Rentry may retain limited information if required by applicable law.

6. Your Rights

Depending on your location, you may have rights under data protection laws such as GDPR or CCPA, including:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

To exercise these rights, please contact us at the email provided below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Rentry Technologies Inc.
Email: support@rentry.ai
Operating as a remote-first company